Sol Casino Betting Rules
These Betting Rules explain how wagers are placed, reviewed, settled, and managed at Sol Casino. They apply to all casino games and betting features made available through the Sol Casino platform in Canada, together with any game-specific terms displayed before a wager is confirmed.
By opening an account or placing a bet, you confirm that you have read and understood these rules. They are intended to promote clear expectations, fair play, account security, and responsible use of the service.
Eligibility
Sol Casino is available only to individuals who meet the minimum age requirement of 18 years. You must also be legally permitted to access and use online casino services in your location. Sol Casino may restrict access where participation is not permitted or where the platform cannot reasonably verify that the service may be used.
You may not place bets on behalf of another person, operate an account for someone else, or allow another person to use your account. Each customer is responsible for ensuring that their participation complies with the rules applicable to them.
- You must provide accurate information when registering and whenever Sol Casino requests an update.
- You must be physically located in an area where access to the relevant service is available.
- You must not use the platform if you are under 18 or otherwise unable to enter a binding agreement.
- You must not participate while subject to an active account restriction, suspension, or self-exclusion.
Account Requirements
Only one personal account may be maintained by each customer unless Sol Casino has expressly approved an alternative arrangement in writing. Duplicate, misleading, or coordinated accounts may be closed or restricted. Any action taken in relation to associated accounts will depend on the circumstances and the information available to Sol Casino.
Account details must remain current. This includes your name, date of birth, residential information, payment details, and other information required for account administration. Sol Casino may ask for documents or additional information to confirm identity, ownership of payment methods, or the source of funds. Until a review is completed, certain deposits, bets, withdrawals, or promotional benefits may be temporarily unavailable.
You are responsible for keeping login credentials confidential and for all activity conducted through your account, except where activity results directly from a security failure attributable to Sol Casino. If you suspect unauthorized access, change your password and contact customer support promptly at [email protected].
Accepted Bets
A bet is accepted only when the platform confirms that it has been recorded. Selecting a stake or submitting a betting instruction does not, by itself, guarantee acceptance. The game interface should be checked for confirmation, stake value, and the applicable odds, rules, or payout information before continuing.
Bets must be placed using the funds available in your Sol Casino account or another payment method expressly accepted by the platform. A wager cannot be cancelled after acceptance unless the relevant game rules, an approved technical correction, or a specific customer service decision allows cancellation.
- Each bet must comply with the displayed minimum and maximum settings for the applicable game or feature.
- You are responsible for checking the selected game, stake, lines, options, and any other betting choices before confirming.
- Pending or incomplete transactions must not be treated as accepted bets until the platform records them successfully.
- Sol Casino may decline or limit a bet where required for security, operational, compliance, or integrity reasons.
- Game-specific rules take priority where they address a detail not covered by these general Betting Rules.
Bet Settlement
Bets are settled using the result generated or recorded by the relevant Sol Casino game or betting feature. Settlement takes place according to the published game rules and the information presented at the time of play. Once a result has been finalized, it will normally remain binding unless there is a clear error, system malfunction, or other valid reason for review.
Winnings are credited to the account associated with the accepted bet, subject to any verification, wagering, withdrawal, or account review requirements that apply. If a result is delayed because of a technical or operational issue, the bet may remain pending until the matter is resolved.
Where a displayed result conflicts with the official platform record, Sol Casino will investigate the underlying transaction and game data. The final settlement will be based on reliable records, including the accepted wager, applicable game logic, and the result produced by the authorized system.
Void Bets
A bet may be declared void when it cannot be settled fairly or accurately. This may occur if a game is interrupted before a valid result is produced, a transaction is duplicated, a material system error affects the wager, or the bet was accepted contrary to the applicable game rules.
When a bet is voided, the stake will generally be returned to the account balance unless the circumstances require a different adjustment under the relevant rules. A void bet does not create a right to winnings that would have applied if the wager had remained valid.
Sol Casino may review unusual or disputed bets before confirming a void status. Customers should keep any relevant transaction references and provide accurate details when asked to assist with an investigation.
Bonus Betting Rules
Promotional funds, bonus credits, free spins, and related incentives may be subject to conditions that differ from ordinary cash balances. These conditions will be shown with the applicable offer or in the promotion terms. They may address eligibility, expiry, qualifying games, contribution rates, maximum stake rules, wagering requirements, and withdrawal restrictions.
Before accepting a promotion, you should review all associated terms. If a promotion conflicts with a general platform rule, the specific promotion terms will apply to the extent of that conflict. A bonus may be removed if it was credited incorrectly, obtained through prohibited conduct, or used in breach of its conditions.
- Only eligible bets contribute toward a promotion where wagering progress is required.
- Cancelled, void, reversed, or refunded bets generally do not count toward promotional requirements.
- Using multiple accounts, automated activity, or coordinated play to obtain a promotional advantage is not permitted.
- Unfulfilled promotional conditions may affect the release or withdrawal of associated funds.
Technical Errors
If a visible error affects a price, game outcome, balance, bet status, or promotional calculation, you must not knowingly exploit it. Sol Casino may correct an obvious error and may cancel or adjust a bet where the error materially affected its acceptance or settlement.
Temporary interruptions can occur because of connectivity problems, maintenance, device issues, or events outside the platform's reasonable control. You should not repeatedly submit the same wager when the status is unclear, as this may result in more than one accepted transaction. Check your account history before taking further action.
Where a technical issue causes a bet to remain unresolved, Sol Casino will examine available records and apply the relevant game rules. A claim may require the date, approximate time, game name, stake, and transaction reference.
Fraud Prevention
Sol Casino uses account monitoring and verification procedures to protect customers, payment systems, and the integrity of games. You must not use the platform for fraud, money laundering, payment abuse, identity misrepresentation, collusion, or any other unlawful or deceptive activity.
Prohibited conduct includes using payment methods that do not belong to you, attempting to reverse legitimate transactions improperly, manipulating game functions, using unauthorized software, exploiting vulnerabilities, or coordinating bets to obtain an unfair advantage. You must also avoid behavior intended to bypass account, bonus, geographic, or responsible gambling controls.
Where activity raises a legitimate security concern, Sol Casino may delay transactions, request information, restrict access, suspend an account, or refer the matter for further review. Any available balance will be handled according to the relevant findings, transaction records, and applicable rules.
Maximum Payouts
Maximum winnings, stake settings, or other payout conditions may vary by game, feature, promotion, customer status, or transaction type. The applicable information will be displayed in the game rules, betting interface, promotional terms, or account instructions. You are responsible for reviewing those details before placing a bet.
Where a game or promotion includes a payout ceiling, winnings above that ceiling will not be payable as part of the relevant offer or feature. A payout may also remain subject to account verification, valid funding, and compliance with these Betting Rules. Sol Casino does not guarantee that every game or promotion will have the same payout structure.
Responsible Gambling
Sol Casino supports informed and controlled participation. Gambling should be treated as entertainment rather than a way to earn income or recover financial losses. Set limits that suit your circumstances and avoid placing bets with money needed for essential expenses.
- Decide how much time and money you can afford to spend before playing.
- Do not chase losses or increase stakes because of frustration, pressure, or the expectation of a guaranteed win.
- Take regular breaks and avoid gambling when affected by alcohol, medication, stress, or fatigue.
- Use available account controls or ask customer support about restricting access if gambling is becoming difficult to manage.
- Seek independent assistance if gambling is causing financial, personal, or emotional harm.
Sol Casino may apply responsible gambling checks or restrictions where account activity indicates a need for intervention. Any customer may request a break, deposit restriction, loss control, or self-exclusion where such tools are available. Restrictions should not be bypassed through another account or another person's payment method.
Rule Changes
Sol Casino may update these Betting Rules to reflect changes to the platform, game features, security practices, promotional structures, or operational requirements. Updated rules will be made available through the platform, and the revised version will apply from the stated effective date or, where no date is stated, from publication.
Changes will not alter a bet that has already been finally settled unless correction is required because of an obvious error, fraud, technical malfunction, or another valid basis for review. If you continue to use Sol Casino after updated rules become effective, that use indicates acceptance of the revised rules. You should review this page regularly and contact support if any provision is unclear.
Last updated: