Sol Casino Terms & Conditions
These Terms and Conditions govern access to and use of the Sol Casino website, games, promotions, payment services, and related features. By creating an account or using any part of the platform, you confirm that you have read, understood, and agreed to these terms.
Please review this document carefully before playing. If you do not accept any provision, you must not register for or use Sol Casino. Additional rules may apply to particular games, promotions, or payment methods and will form part of these terms when presented to you.
Acceptance of Terms
These Terms and Conditions create a binding agreement between you and Sol Casino regarding your use of the platform. They apply whether you access the website through a computer, mobile phone, tablet, or another supported device.
You are responsible for reviewing the current version of these terms before using the services. Continued access after an update means that you accept the revised terms. Any promotional conditions, game rules, or payment instructions displayed on the website must also be followed.
Eligibility
Sol Casino is available only to individuals who are at least 18 years old. By registering, you confirm that you meet this minimum age requirement and that you are legally permitted to use online casino services in the place where you are located.
You must not use the platform if online gambling is prohibited for you under applicable rules, court orders, contractual restrictions, or any other legal limitation. Sol Casino may restrict access from particular locations or decline registration where offering the services is not appropriate.
Account Registration
Only one personal account may be created for each player unless Sol Casino gives written permission for an exception. Registration information must be accurate, complete, and kept up to date.
You are responsible for protecting your login details and for all activity conducted through your account. Do not share your password, allow another person to play through your account, or use another person's account. Notify Sol Casino promptly if you suspect unauthorised access.
- Use your own name and personal details when registering.
- Provide payment information that belongs to you or that you are authorised to use.
- Do not create accounts for other people or for commercial purposes.
- Do not attempt to bypass account limits, security controls, or responsible gambling settings.
Verification
Sol Casino may request documents or information to confirm your identity, age, address, payment ownership, or source of funds. Verification checks may be requested during registration, before a withdrawal, after unusual activity, or at any other appropriate stage.
Documents must be genuine, current, readable, and provided in the requested format. You must cooperate within a reasonable period. If information cannot be verified, Sol Casino may delay a transaction, restrict account access, or close the account in accordance with these terms.
Deposits
Deposits must be made using an approved payment method displayed in your account. You confirm that you have the right to use the selected method and that the funds are not connected to unlawful activity.
Available methods, processing times, minimum amounts, and any applicable charges may vary. A deposit is normally credited after the payment provider confirms the transaction. Sol Casino is not responsible for delays caused by banks, card issuers, electronic wallet providers, network operators, or other third parties.
You should check your account balance and transaction history regularly. If a deposit appears incorrect or is not reflected within the expected period, contact Sol Casino promptly with relevant transaction details.
Withdrawals
Withdrawal requests are processed after applicable security and account checks have been completed. Sol Casino may return funds through the original payment method where reasonably possible or use another approved method in your name.
You may be required to complete verification before funds are released. Withdrawals can be delayed or declined where account information is incomplete, a payment method cannot be confirmed, bonus conditions remain unmet, or activity indicates a breach of these terms.
Any withdrawal limits, processing times, fees, or currency conversion costs shown on the platform apply to the relevant transaction. You are responsible for checking that the destination account details are correct before confirming a request.
Bonuses
Promotions, bonuses, free spins, and other incentives are subject to their individual terms. These terms may specify eligibility requirements, a qualifying deposit, wagering conditions, a time limit, game contribution rules, maximum winnings, or withdrawal restrictions.
Unless expressly permitted, each promotion may be used only once per person, household, device, payment method, or other qualifying unit. Sol Casino may cancel promotional benefits where multiple accounts, prohibited activity, or an attempt to manipulate a promotion is identified.
Bonus balances and related winnings may be removed if the applicable conditions expire or are breached. Before participating, you should read the complete promotional terms and ensure that you understand how they affect withdrawals.
Acceptable Use
You must use Sol Casino honestly, lawfully, and for personal entertainment. You are expected to follow game instructions, payment requirements, security measures, and reasonable requests from the support team.
You must use a suitable device and a secure internet connection. You are responsible for any telecommunications, banking, software, or data costs associated with accessing the platform. Games should be played manually unless an automated feature has been expressly provided and authorised by Sol Casino.
Prohibited Activities
The following activities are not permitted:
- Using the platform while under the minimum age or allowing another person to use your account.
- Providing false, misleading, stolen, or incomplete information.
- Using funds obtained through fraud, theft, unauthorised payment activity, or other unlawful conduct.
- Colluding with other players, manipulating outcomes, or interfering with the normal operation of a game.
- Using bots, scripts, automated systems, malware, or tools intended to obtain an unfair advantage.
- Exploiting software errors, payment errors, technical faults, or promotional mistakes.
- Attempting to launder money, conceal ownership of funds, or transfer account benefits to another person.
- Attacking, disrupting, scraping, reverse engineering, or gaining unauthorised access to the platform.
Where prohibited activity is suspected, Sol Casino may investigate, preserve relevant information, suspend transactions, remove associated benefits, and take further action permitted under these terms.
Intellectual Property
The website, software, design, text, graphics, logos, trademarks, game content, and other materials made available through Sol Casino are protected by applicable intellectual property rights. Sol Casino or its licensors retain ownership of these materials.
You receive a limited, personal, non-exclusive, and non-transferable permission to access the platform for its intended purpose. You must not copy, reproduce, modify, publish, distribute, sell, or commercially exploit any platform content without prior written authorisation.
Limitation of Liability
Sol Casino aims to provide a reliable service but does not promise that the platform will always be available, uninterrupted, error-free, or compatible with every device. Maintenance, technical failures, communication problems, third-party services, and events outside reasonable control may affect access.
You use the platform at your own discretion and are responsible for confirming that your device and connection are suitable. To the extent permitted by applicable law, Sol Casino is not responsible for indirect losses, missed opportunities, loss of data, or problems caused by your failure to protect account credentials or follow these terms.
Nothing in these terms is intended to exclude responsibility that cannot lawfully be excluded or limited.
Account Suspension
Sol Casino may suspend, restrict, or close an account where it reasonably considers that these terms have been breached, verification has not been completed, activity creates a security concern, or continued access may expose the platform or other users to risk.
During a review, deposits, games, bonuses, and withdrawals may be temporarily unavailable. Any remaining balance will be considered in light of the circumstances, applicable payment checks, game results, and relevant rights. You must not open a new account to avoid a restriction.
Privacy
Sol Casino processes personal information to provide services, manage accounts, process payments, conduct security checks, support responsible gambling, and meet operational obligations. Information may be shared with carefully selected service providers where necessary for these purposes.
You should read the applicable privacy notice for information about data collection, retention, security, and your available rights. By using the platform, you acknowledge that certain information is required to operate an account and administer the services.
Responsible Gambling
Gambling should remain an entertainment activity and should never be treated as a guaranteed way to earn money or recover losses. Set limits that suit your circumstances and stop playing if gambling no longer feels controlled or enjoyable.
- Decide your spending and playing limits before starting.
- Do not gamble with money needed for everyday expenses.
- Do not chase losses or borrow money to continue playing.
- Take regular breaks and avoid gambling when upset, tired, or under the influence of alcohol or drugs.
- Contact Sol Casino if you need information about available account controls or a break from play.
Sol Casino may apply reasonable restrictions or request additional information where account activity raises responsible gambling concerns.
Amendments
Sol Casino may update these terms to reflect changes to the platform, services, promotions, security practices, or other operational matters. The revised version will be made available through the website and will identify its effective date where appropriate.
If a change materially affects your use of the services, you should review it before continuing to play. If you do not agree with an update, you must stop using the platform and may contact Sol Casino regarding your account.
Contact Information
For questions about these Terms and Conditions, account access, payments, verification, or responsible gambling controls, contact Sol Casino at [email protected]. Please include enough information for the support team to identify your request, but do not send passwords or unnecessary sensitive information.
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